Independent pharmacist opinions and medication management for Australian insurers
Expert pharmacy reviews and medication management services that help claims teams make confident, informed decisions about medication-related claims.
Established capability across complex claims
12,000+ medication assessments conducted across Workers' Compensation and CTP claims
Average report turnaround of approximately 10 business days, dependent on case complexity
An average of 2–3 treating doctors engaged per report, where clarification or coordination is required
Referrals triaged and actioned within 24 hours of receipt
Pharmacist-led service with deep experience in the Australian personal injury insurance sector
National provider, supporting claims across all states and territories
Pharmacists complete over 160 hours of additional industry-specific training prior to working on live claims
Focused exclusively on medication risk, appropriateness, and optimisation within insurance contexts
This combination of scale, experience, and structured clinical engagement allows Independent Med Management to support insurers with consistent, defensible medication oversight across complex claims.
Our services
Two services designed to support your medication-related claims decisions
Pharmacy Reviews
Independent pharmacist opinions on medication appropriateness, risks, and alternatives for specific claims.
Reasons to refer:
- Uncertainty about whether medications are reasonable and necessary
- Need for an independent opinion to support funding or decline decisions
- Medicinal cannabis requested or approved without clear treatment goals
- Escalating medication costs without clear benefit
Medication Management
Reduce medication-related risks and liability while supporting better patient outcomes and return-to-work rates
Reasons to refer:
- Medications appear to be contributing to delayed recovery or incapacity
- Polypharmacy causing sedation, cognitive impairment, fatigue, or falls
- High-risk medications or combinations identified
- Medication risk has been identified but no management plan is in place
Outcomes that matter
Independent medication oversight delivers meaningful change for claims outcomes, recovery, and decision-making.
Clearer claims decisions
Independent medication opinions provide clarity on appropriateness, risk, and next steps, supporting defensible funding and liability decisions where prescribing is complex or unclear.
Improved capacity and participation
Reducing unnecessary or high-risk medications can improve alertness, function, and engagement in rehabilitation, supporting more sustainable recovery and return to work.
Reduced medication-driven risk
Identifying and addressing medication-related risk early helps prevent escalation, reduce long-tail claim risk, and avoid avoidable complications that delay recovery.
Evidence-Based Medication Oversight for Better Claim Outcomes
Expert pharmacy reviews and medication management services that help claims teams make confident, informed decisions about medication-related claims.
Got Questions? Speak to an Independent Pharmacist
Unbiased advice on your claimant's medications and recovery plan.
Latest Insights
Stay Informed
Stay informed with the latest insights and updates on medication management and patient care from our expert blog. Our articles provide valuable information and tips to help you stay updated and improve your practice.
