Privacy Policy
Introduction
Independent Med Management Pty Ltd (IMM) is committed to protecting the privacy and confidentiality of personal information we collect. Our Privacy Policy is aligned with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and outlines how we collect, use, disclose and safeguard your personal information.
1. What Personal Information We Collect
We may collect personal information such as your name, company, phone number, email address, and other relevant details necessary for providing our services. Additionally, we may collect sensitive information, including health data, when it is relevant to our services.
2. How We Collect Personal Information
We collect personal information directly from you when you interact with our website, subscribe to our newsletters, or contact us. We may also collect information from third parties, such as insurers or medical providers, who have your consent to share this information with us.
3. Use of Personal Information
The personal information we collect is used to:
- Provide and improve our services
- Communicate with you about our services, including newsletters
- Comply with legal obligations
- Conduct internal business operations, such as billing and administration
4. Disclosure of Personal Information
We do not share your personal information with third parties unless:
- You have given us your consent
- It is required by law
- It is necessary to protect the safety of individuals or to comply with legal processes
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our systems are regularly updated and audited to ensure your information is secure.
6. Accessing and Correcting Your Information
You have the right to access and correct the personal information we hold about you. If you believe any information is inaccurate or outdated, please contact us to request a correction.
7. Cookies and Website Usage
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings if you prefer not to have this information collected.
8. Direct Marketing
If you have provided your contact information, we may send you marketing communications about our services. You can opt-out of these communications at any time by contacting us.
9. Complaints and Inquiries
If you have any concerns or complaints about how we handle your personal information, please contact our Privacy Officer at admin@imedmanagement.com.au. We will respond to your complaint promptly.
10. Updates to this Privacy Policy
IMM may update this Privacy Policy periodically. The most current version will always be available on our website.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: 1800 466 669 or 02 4036 5333
Email: admin@imedmanagement.com.au
Address: PO Box 2390, Dangar NSW 2309
ABN 642 286 333
Last updated: November 2024