Updated Services for 2026
Clearer reports. Simplified pathways. Lower costs. Same trusted expertise. Independent Med Management has launched its updated 2026 service suite designed to create faster, clearer, and more effective medication oversight for personal injury insurers. The goal is simple: remove complexity, improve decision-making, and give insurers more control over what they pay for.
A more streamlined structure
The updates separate liability determinations from treatment strategy. This allows two clean pathways:
1. Pharmacy Reviews
A medico-legal style analysis focused on causation, appropriateness, risk, and whether each medication is reasonable and necessary for the accepted conditions. This is the evolution of the former Primary Assessment. It is designed for fast, accurate liability decisions without diluting the clinical picture. (Content sourced from page 2.)
2. Med Management Services
Evidence-based treatment recommendations for at-risk claims. This includes medication optimisation plans, tapering strategies, and ongoing Medication Monitoring to ensure long-term improvements and sustained recovery outcomes. (Content sourced from page 2.)
Why the change was necessary
The claims landscape is getting more complex. Medication risks are rising, doctor shopping is increasing, and case managers are carrying more clinical burden than ever before. The 2026 model addresses this head-on:
- Less complexity choosing the right service
- Clearer separation of medico-legal opinion from clinical treatment
- Faster turnaround
- Better alignment with insurer decision frameworks
What stays the same
The core of IMM’s value hasn’t changed. Every report still delivers:
- Independent, transparent clinical opinion
- High-impact recommendations insurers can rely on
- Consistent formatting and structure
- Optional add-on contacts to enhance collaboration with prescribers
What this means for insurers in 2026
From 1 January 2026, all new referrals will transition to the updated service catalogue and pricing, supported by a redesigned online referral form. Existing 2025 referrals stay under 2025 structures.
The outcome for insurers is simple: More clarity. More precision. More value.
IMM’s updated services ensure case managers get the right report at the right time for the right purpose, with no ambiguity between liability questions and clinical strategy. This positions insurers to make faster decisions, reduce long-tail claims, and improve claimant outcomes for all claims.
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